CDWinder Licensing Questions


I have a valid license, but CDWinder 5.7 insists I don’t and keeps nagging me !


For CDWinder 5.7 you need new licenses key files. Your earlier license keys can no longer be used. Please open the registration dialog, and click Request Update to obtain a new license key file from us. This will generate a pre-formatted mail with our existing license information that we can process automatically to send you your new key file as fast as possible.
If you have a license key prior to version 5.x (purchased before May 2007), you will need an update license. Please visit our Stores for personal license updates, or contact us directly (see right bar) for business licenses.
If you have any questions, please let us know.

I still haven't received my license key, what is going on?


Most likely, we cannot send you emails. Today, there are so many filters and who knows what that email is not as reliable as it once was. (especially with providers like comcast...)

So if you are waiting for a reply from us, but not getting any, it is either your email provider blocking our mails, or any filter in your mail application. (There have been a few cases where the email address was simply misspelled, please check that also). Also, make sure you can receive plain text attachments - the license key file is an extended XML file that we normally just attach to our eMail to you.

If all else fails, either send us a different email address we could use, or contact us to arrange alternative delivery (e.g. a download link where you can download your license key file).


I have only received a temporary license key?


When you purchase a CDWinder license using our reseller Kagi, you receive an email with an confirmation of your order. As a service for you, this email already contains a temporary CDWinder license key, so you can start using CDWinder immediately.
You will receive your own final license key in the five business days following that purchase directly from us, in a second email.
Please make sure that you did not block the "cdwinder.de" domain in your mail server, see above!


I have purchased CDWinder with PayPal, when will I get my license key?


After the successful PayPal transaction, you should see a web page telling you that we will deliver your license key by email within five business days.
If you still haven't received your key atfer five business days, please see above...


How do I enter my License Key into CDWinder?


If you are not yet using any CDWinder License key, you will be greeted with a Welcome window every time you launch CDWinder. In that window, just enter your new License key file. Drag the file into the dialog, directly out of your mail client. Or save it to a safe location (for future backups) and use “Load License File” to load it from there. That is all.

If you are already using a different or temporary license, please use the "Registration" command in the Help menu of CDWinder.